West Midlands Police

What are cookies?

Cookies are files that are saved on your device when you visit a website.
We use them to get information about how you use our site, for example what pages you visit.

What type of cookies do we use?

We have two types of cookie, optional and necessary.

Optional cookies

Google Analytics

We use Google Analytics to get information about how you use our site. This information includes:

how you came to our site
your demographic data
the pages you visit and how long you spend on them
what you click, tap or swipe on while you’re here

We do this to:

make sure we’re offering you the best service we can
to see which pages are being visited the most and least
help us make improvements to our site

We don’t allow Google to use or share the data about how you use our site.

Google Analytics has the following cookies on our site:

Google Analytics cookies
Name	Purpose	Expires
_gat	This measures the amount of data sent around people’s demographic data to Google, so that Google’s servers can still work.	10 minutes
_ga	This helps us see how many people visit our site by tracking if you’ve visited before and which pages you have looked at.	2 years
_gid	This helps us see how many people visit our site by tracking if you’ve visited our site before.	24 hours

Visit Google’s website for further information.

Please select your Google Analytics cookie preferences.

I accept Google Analytics cookies

I don't accept Google Analytics cookies

Hotjar

We use Hotjar to get information about how you use our site. It is used to:

tell us what device you are accessing the site on
take screen recordings of visits to the site
create heat maps to see which options on the site are being selected the most
create funnels to see if people are getting stuck on the site

We do this to:

look at ways we can improve our site for you
make sure we’re offering the best service we can

We don't:

know anything about you as an individual
record anything you are typing on the site
allow HotJar to use or share the data about how you use our site

Hotjar has the following cookies on our site:

Hotjar cookies
Name	Purpose	Expires
_hjid	This gives you a unique user ID. It means all your visits will be tracked using the same user ID.	1 year
_hjIncludedInSample	This will let HotJar know that you’re happy to be included in samples that make funnels.	1 year

Visit Hotjar’s website for further information.

Please select your Hotjar cookie preferences.

I accept Hotjar cookies

I don't accept Hotjar cookies

Necessary cookies

These cookies are necessary in order to make the site work for you.

LivePerson

LivePerson cookies are necessary as it gives you the option to use our live chat service.
LivePerson has the following cookies on our site:

LivePerson cookies
Name	Purpose	Expires
LPVID	This gives you a unique visitor ID. It will also tell us what browser you are accessing the chat on.	End of your session
LPSID-SiteID	This monitors your session on live chat	End of your session

If you choose to use our live chat service this may use additional cookies. Visit LivePerson's website for further information.

Other cookies

The other cookies that we have on the site are:

Other cookies
Name	Purpose	Expires
TSxxx	Used for when you've accepted our cookies and when you leave our site.	End of session
wmpeucookiexxx	This cookie is no longer used and has been replaced by `wmp_cookie_policy_xxx`.	30 days
wmp_cookie_policy_xxx	Used to store your cookie preferences.	1 year
eventbarcookie	Tracks if you've closed the major incident bar.	30 days
SSESSxxx	Used when you've logged into the site.	End of session

Cookies on our site

Find out what cookies we use on our website and which ones are needed for the site to work.

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